Privacy Policy

Last updated: 3 November 2026

Who we are and our role as data controller

storynix operates this website as the data controller under UK GDPR and the Data Protection Act 2018. We determine the purposes and means of processing personal data collected through the site. Our registered address is 4 Millbank, Westminster, London SW1P 3JA, United Kingdom and we can be reached at info@iqstudios.co.uk or 020 7799 3655.

Scope of this notice

This policy explains how we handle personal data of visitors to the site, individuals who submit enquiries via the contact form, and anyone who interacts with our commercial services related to live television production training and resources. It applies to users located in the United Kingdom and covers data collected directly from you or through automated means.

Categories of personal data and sources

We collect identification data such as name and contact details when you use the contact form. Usage data including IP address, browser type, and pages visited is gathered automatically. Enquiry details submitted through forms provide further information about your interests in studio equipment, camera techniques, or production processes. No data is obtained from third-party sources without your knowledge.

Purposes of processing and legal bases

We process contact data to respond to enquiries on the basis of legitimate interests in providing customer support. Usage data supports site analytics and security under the same basis. Where you consent via the cookie banner, we process data for non-essential cookies under consent. Marketing communications occur only with explicit consent. Each purpose is documented with its corresponding lawful basis in our internal records.

Whether providing data is required

Supplying contact information through the form is voluntary, yet necessary for us to reply to your query. Refusal means we cannot assist with your request regarding production techniques or equipment integration. Essential cookies for site functionality cannot be disabled without affecting core navigation.

Cookies and similar technologies

The site uses cookies and similar tracking technologies as described in our separate Cookie Policy, accessible via the site-wide banner. The banner allows you to manage preferences for analytical and functional cookies in line with PECR requirements.

Processors, recipients and disclosures

We engage service providers such as hosting platforms, email delivery services, and form processors to support site operations. These processors act under contract and receive only the data necessary for their tasks. We may disclose data if required by law or to protect legal rights, but never sell personal information.

International transfers

Some processors may be located outside the UK. In such cases we rely on UK adequacy regulations or standard contractual clauses approved by the Information Commissioner to ensure equivalent protection for transferred data.

Retention periods

Contact form data is retained for up to two years after the last interaction to handle follow-up queries. Usage logs are kept for twelve months for security analysis. Cookie consent records are stored for the duration required by PECR, typically thirteen months. Criteria for longer retention include legal obligations or ongoing disputes.

Security and data minimisation

We apply technical measures including encryption in transit and access controls to protect data. Data collection is limited to what is necessary for the stated purposes. While we maintain reasonable safeguards, no system can guarantee absolute security against all threats.

Your data subject rights

Under UK GDPR you may request access, rectification, erasure, restriction, portability, or objection to processing of your personal data. Submit requests to info@iqstudios.co.uk. We will respond within one month, extendable in complex cases.

Withdrawing consent and objecting to marketing

You can withdraw consent at any time by contacting us or adjusting cookie settings. Where processing relies on legitimate interests you may object, including to any direct marketing. Objections are handled promptly without affecting prior lawful processing.

Right to complain

If you believe your data has been mishandled you may lodge a complaint with the Information Commissioner’s Office at ico.org.uk. We encourage first contacting us at info@iqstudios.co.uk to resolve concerns directly.

Children and age restrictions

The site is intended for adults engaged in professional television production. We do not knowingly collect data from individuals under 18. If such data is identified it will be deleted promptly.

Automated decision-making and profiling

We do not use automated decision-making or profiling that produces legal or significant effects. Simple analytics inform content improvements but involve no individualised decisions.

Changes to this policy

We may update this policy to reflect legal or operational changes. The effective date appears at the top. Continued use of the site after updates constitutes acceptance of the revised terms.